Site Intervention Proposal

After mapping the mail room, I had a couple of observations. First, I noticed that people would go to their mail box and quickly turn the knob to their combination. Most would not get their combination on the first try. After opening the mail box there were two reactions. One of the reactions was excitement in getting mail and the second was disappointment, followed by the slamming of the mail box. Another observation I had was that at certain times of the day (lunch time around noon) the mail room would have too much foot traffic and people would not have space to open their mailboxes. I propose to solve these problems of: disappointment, time efficiency, and traffic with one simple solution. TINY glass or plastic windows on the mail boxes!

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Please click the link below to see my proposal.

Mail room site intervention


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